Sales and Marketing Plan Induction Training

Customer, PC and Member differences

Member

Preferred Customer

Customer

• Herbalife’s Customer •

• Herbalife’s Customer •

• Member’s Customer (purchases from Member) • No need to purchase a Herbalife Member Pack (HMP) • No Membership Application & Agreement • No Discount • End Consumer • 30-day Money Back Guarantee

Depending on a country, must or may not purchase a Herbalife Member Pack (HMP) Must Submit Membership Application & Agreement Purchases at a discount (between 25% - 50%) May retail Herbalife product if they choose May recruit new Members if they choose 30-day Satisfactory Exchange Guarantee 90-day Full Refund for HMP ( N/A for Turkey)

Depending on a country, must or may not purchase a Herbalife Preferred Customer Pack (PC Pack) Must Submit Membership Application & Agreement Purchases at a discount (depending on a country, between 15% - 42%)

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May not retail Herbalife product

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May not recruit new Members - Referral Program in some countries

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30-day Money Back Guarantee

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90-day Full Refund for PC Pack (N/A for Turkey)

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