Sales & Marketing Plan Modular Training

Preferred Customer Programme in E&A

Preferred Customer in a nutshell:

• Herbalife Nutrition’s Customer - uses products for a personal consumption at a discounted price • Must purchase a Herbalife Preferred Customer Pack (PC Pack) This is a Digital Welcome Pack in most countries and a physical pack for France, including some products. • Must submit a Preferred Member or Conversion Application • Purchases at a discount of 15%, 25%, 35% (25%,35%,42% in Italy) • Cannot retail or recruit In the countries with the Referral Programme in place, an existing PC may refer a friend/family to become a PC. • Free Shipping for online orders over 40 Points (over 100 Points for TU and N/A for IT) • Order in different country for product consumed in that country If that country has a PCX Programme. • End consumer

PCX around the world: E&A: Italy, Turkey, Romania, Germany, Austria, France, Belgium, Poland, Portugal, South Africa, Switzerland, UK, Czech Republic, Norway, Ireland; Ukraine, Israel

RSM: Russia, Belarus, Kazakhstan, Mongolia

Other regions: Brazil, Colombia, Chile, Peru, India, USA/PR, Mexico, Hong Kong, Ecuador, Costa Rica, Guatemala, Panama, Argentina, Honduras, El Salvador, Japan, Philippines, Thailand, Taiwan Upcoming launches in E&A: SK, NL, DK, SE, GR, IS, SP, LS, BW, NA, ZM.

• 30-day money back guarantee • 90-day full refund for Member Kit (N/A for Turkey)

E&A PC Programme, PC Referral Programme, FAQ HERE

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Reference Materials available via WW SharePoint